About us.

We're always on the move, but our vision and mission have remained the same since 1957.
A person standing in front of a building holding their white cane. The person is smiling at the camera.

The story behind the services.

At Guide Dogs, we provide vital support for Victorians with low vision or blindness.

We have done since 1957. Since then, our services have grown far beyond just the dogs themselves to include a wide range of community initiatives, and training and education programs.

We work to ensure people with low vision or blindness are active and involved members of the community. We do this by teaching practical skills to help children and adults reach their personal potential: regardless of when or how they became affected by low vision or blindness. These skills are developed under our Orientation & Mobility training programs and with the support of Occupational Therapists.

A black labrador Guide Dog seated against a grey background. The Guide Dog is in harness and is looking to the right of the camera.

Supporting people with low vision explore the world.

From maintaining a home, to eating at a restaurant, or attending work, school or university — we empower people to achieve their unique goals with whatever mobility aids or training is necessary.

We help you explore and achieve your personal potential.

Our services are provided at no direct cost to our clients on an ongoing basis. Given that we receive less than 13% of our funding needs from the government, we are dependent upon generous community support.

We are proud to have been named Reader’s Digest Most Trusted Charity for seven years, including 2013, 2014, 2015, 2016, 2017, 2018 and 2020.

Our Vision/Mission

Be the first choice provider of services for people with blindness and low vision enabling a lifetime of independence.

The International Guide Dog Federation

Our proud membership with the IGDF.

Guide Dogs Victoria (GDV) is proud to be a member of the International Guide Dog Federation (IGDF), the most significant industry-selected peak body for Guide Dogs associations globally. IGDF is responsible for the development, monitoring and evaluation of standards applied within all IGDF-member organisations in order to ensure high-quality service to Guide Dog users and Handlers around the world.

The strength of our relationship with IGDF has ensured that we continue to improve outcomes for the people we support with our first-class Guide Dogs. Our Guide Dog breeding lines have been developed with the support of IGDF Members and peers from around the globe including the UK, US, Japan and France. Through our association with IGDF, we have also been in a position to reciprocate with those countries and more including New Zealand, Taiwan, Hong Kong, and Singapore.

In September 2020, GDV CEO Karen Hayes AM DSJ was appointed to the IGDF Board. GDV Guide Dog Manager, Paul Metcalf, served as an IGDF Board Member from 2012 until his appointment as Board Chair in 2016; a role he undertook until late 2020.

Give Stella a brighter future today

Support people like Stella to dream big and live with independence.