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    We view feedback as an opportunity to understand what we do well and what we could do better. We are always honest and open when dealing with your feedback.

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    Contact information

    Volunteer as a puppy raiser

    At eight weeks of age, our Guide Dog pups are placed in the community with volunteer Puppy Raisers. These families or individuals ensure that our new puppy recruits get the best possible care in a loving home environment, while receiving necessary training.

    To learn more information or enquire to participate in the program, please visit our dedicated page about volunteering to become a Puppy Raiser.

    Visit the Puppy Raiser page
    A black Labrador puppy looking over the shoulder of a person.

    Make a referral

    If you hope to make a referral or enquire about accessing services to support your independence, please use the dedicated ‘request a service form’ at the link below. This ensures we get all the information we need to process the referral in the most appropriate way.

    Request a service form
    Guide Dogs client smiling while in conversation with her at her lap out of frame

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