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Visitor Support Volunteer

Help Guide Dogs Victoria make a positive difference.

About the Role

Do you have experience with customer facing roles, and love interacting with a diverse range of people? Join the Guide Dogs Victoria Volunteer community and be part of our mission to support Victorians with low vision or blindness by creating a warm and welcoming environment for visitors to our Kew campus.

We are recruiting for a newly created role of Visitor Support Volunteer. Visitor Support Volunteers will play a vital role in ensuring that visitors to Guide Dogs Victoria have an experience that is warm, approachable, friendly, compassionate and professional. They will also support the Customer Service team with the running of our new retail space.

Read the Position Description
A Guide Dogs Client sits at a table, talking to someone with their back turned to the camera. A yellow Labrador Guide Dog sits at their feet.

Role Requirements

This is a commitment of one shift per week, for a minimum of 6 months. This role will be available Monday- Friday, 10am- 4pm, and shorter shifts will be considered depending on amount of interest.

Applicants must be at least 18 years of age to volunteer at Guide Dogs Victoria. All volunteers in this role will need a NDIS Worker Screening Check and a current Working with Children check.

As this is a Client facing role, volunteers are required to be fully vaccinated against COVID-19, in line with Guide Dogs Victoria policy.

Shortlisted applicants will be contacted for an interview with the Customer Services Team.

You can apply for this volunteer role by completing our Volunteer Application form below. Applications close 11am Monday 5 August.

Apply Now

Personal Declaration
I understand that I will be required:                                                                                              
- To participate in an interview, selection process, reference check and complete an induction program                                                                                                                           
- To undertake a background check which consists of a Police Check and Working with Children Check

In line with Guide Dogs Victoria policies and processes, all Guide Dogs Victoria volunteers need to meet the above requirements in order to undertake volunteer duties.                                                 
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Skills and Experience




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*Volunteers must be at least 18 years of age.


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Referees




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Declaration



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I need help

Coles launches another national fundraising campaign for Guide Dogs

From Wednesday 23 April until Tuesday 20 May, Coles will donate five cents to Guide Dogs from every dog food and treat product sold in-store or online.
Learn more