Customer Support Officer

A person and their black labrador Guide Dog outside in the park. The dog is looking up at the person and the person is smiling at the camera.

Guide Dogs Victoria provides high quality training to maximize the independence of people living with low vision or blindness. Our professional services extend beyond the provision of guide dogs, and include innovative children’s mobility programs, orientation and mobility training for adults and people living with an acquired brain injury (ABI), and social networking programs to support active community participation.  Guide Dogs Victoria is also Australia’s most trusted charity and an employer of choice in the disability sector. Our staff enjoy an inclusive and collaborative working environment where talent is recognised and innovation is encouraged.

Guide Dogs Victoria has a full time, permanent opportunity for an experienced professional to join our Client Services Team as a Customer Support Officer based in Kew.

In this role you will be responsible to: 

The successful candidate will have:  

Benefits that Guide Dogs Victoria offer:

Mandatory for all new staff to Guide Dogs Victoria: 

Guide Dogs Victoria is a disability service provider that is captured by the Victorian Government COVID-19 vaccination Pandemic Orders

All employees are required to comply with COVID-19 vaccination requirements as a condition of their employment, including third dose vaccinations.  Vaccination evidence or valid medical exemption must be provided prior to the commencement date.

Please submit your application inclusive of a resume and cover letter to

Guide Dogs Victoria welcomes applications from people with disability, including those with low vision and blindness. We acknowledge the rights of people with disabilities to have equal opportunity for participation in meaningful employment and are committed to increasing the representation of people with disability in our workforce. 

Bring joy to Clients like Melissa.

Donate before June 30